No Fix, No Fee Guarantee
We believe you should only pay for tech help that actually solves your problem. If Webguard Info Solutions can't fix your documented issue, you receive a 100% full refund.
1. When You Are Eligible for a Full Refund
You can request a 100% money-back refund under any of the following circumstances:
- Unsolved Issue: Our technical specialist was unable to repair your email settings, restore connection, or resolve your primary problem.
- Pre-Session Cancellation: You booked a help callback or remote session and decided to cancel before work started.
- Recurring Problem within 30 Days: The exact same error reappeared within 30 days of our repair session and our recheck failed to resolve it.
2. Simple Refund Request Steps
We keep our refund process quick and respectful. No endless waiting:
- Email us at
info@webguardsoln.onlinewith your name and order receipt. - Our billing manager will review the request log and process your refund within 2 business days.
3. Refund Processing Time
Once issued, funds return to your original card or payment account within 3 to 5 business days, depending on your bank's normal posting speed.